Support

This feature is only available to Overgrad Pro customers. Please connect with an Overgrad rep if you are interested in learning more. 

Interaction tags allow educators to capture more detailed information regarding student support beyond the topics option available. 

Only District level educators with Account Manager access can create new tags. Any educator with access to student data can apply interaction tags.

Creating or Applying Interaction Tags

To create a new interaction tag, click on the interactions tab on any student page, then click "Add" 

If you have Account Manager access, at a District Level account, you will see the option "+ Create a New Tag". Otherwise you will only see the tags that are available to be applied to the interaction you are logging.

When creating a new tag, Name is required and Description is Optional. Press "Create" when you have input your desired fields.

Any tag that you have applied to an interaction will appear above the text field as seen below.

Deleting or Removing a Tag from an Interaction

Find the interaction to which you want to modify the tag and click the "..." menu and select Edit

Clicking the trash can icon will remove the tag from single interaction.

In order to Delete a tag from all existing interactions and to remove it from the available tags menu, you must have a District Account with Account Manager access. Clicking anywhere on the gray area of the tag that is not the trash can icon, will bring up a window allowing you to edit or delete an existing tag.

You will see how many interactions a tag is currently applied to. Deleted tags cannot be restored so be cautious when deleting or editing tags that are applied to many interactions.